60 lines
3.3 KiB
JavaScript
60 lines
3.3 KiB
JavaScript
window.SupportPage = React.createClass({
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render: function () {
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var support_space = null;
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var support_warning = null;
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if(gon.has_support) {
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var display = 'Unknown'
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for (var plan in gon.global.subscription_codes) {
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if ( gon.global.subscription_codes[plan].id == gon.plan_code ) {
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display = gon.global.subscription_codes[plan].name
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}
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}
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// You just need to add '&disable[fieldName]=true' or '&disable[custom_field][fieldName]=true' depending on whether the field is default or custom.
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if(gon.in_trial) {
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display = 'Trial'
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}
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var src = `https://jamkazam.freshdesk.com/widgets/feedback_widget/new?&helpdesk_ticket[requester]=${encodeURIComponent(gon.email)}&disable[requester]=true&helpdesk_ticket[custom_field][cf_plan_1596882]=${encodeURIComponent(display)}&disable[custom_field][cf_plan_1596882]=true&widgetType=embedded&formTitle=JamKazam+Support&submitTitle=Send+Feedback&submitThanks=Thank+you+for+your+message.+We+will+use+our+best+efforts+to+reply+within+24+hours.`
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// helpdesk_ticket_cf_plan_1596882
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support_space = <div className="buffer"><iframe title="Get Help Form" class="freshwidget-embedded-form" id="freshwidget-embedded-form" src={src} scrolling="no" height="650px" width="100%" frameBorder="0" >
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</iframe></div>
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}
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else {
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if(gon.in_trial) {
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support_space=<div className="support-warning">The functionality on this page is disabled because you are currently in the free trial period and are not eligible for support.<br/><br/>You can <a href="/client#/account/subscription">change your plan</a> here.</div>
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}
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else {
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support_space=<div className="support-warning">The functionality on this page is disabled because you must either be in trial, or have a Platinum or Gold plan to use support.<br/><br/>You can <a href="/client#/account/subscription">change your plan</a> here.</div>
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}
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}
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var response = <div>
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<div id="header">
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<a href="/client#/home" className="logo-holder"><span id="help-desk">Help Desk</span></a>
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</div>
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<div id="top-container">
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{support_warning}
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<div className="description">
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The JamKazam help desk offers 1:1 help desk support only to our Gold and Platinum plan
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subscribers. More information on subscription plans <a href="https://jamkazam.freshdesk.com/support/solutions/articles/66000122535-what-are-jamkazam-s-free-vs-premium-features-"
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target="_blank">can be found here</a>. If you are not a Gold or Platinum subscriber,
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we'd suggest that you look for help in our <a href="https://jamkazam.freshdesk.com/support/home" target="_blank"> extensive knowledge base of
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help articles</a>,
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or check out our <a href="https://forum.jamkazam.com/" target="_blank">user forum</a> to see if
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other JamKazam users can help you.
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</div>
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{support_space}
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</div>
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</div>
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return response
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}
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}) |