Remove desk URLs from welcome email, FTUE, and most web pages
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@ -7,7 +7,7 @@
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</p>
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<p>
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<a style="color: #ffcc00;" href="https://jamkazam.desk.com/">https://jamkazam.desk.com</a>
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<a style="color: #ffcc00;" href="https://www.facebook.com/Jamkazam/">https://www.facebook.com/Jamkazam</a>
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</p>
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<p>-- Team JamKazam
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@ -11,7 +11,7 @@
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</p>
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<p>
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<a style="color: #ffcc00;" href="https://jamkazam.desk.com">Go to Support Center</a>
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<a style="color: #ffcc00;" href="https://www.facebook.com/Jamkazam">Go to Support Center</a>
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</p>
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<p>-- Team JamKazam
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@ -6,6 +6,6 @@ We noticed that you have registered as a JamKazam musician, but you have not yet
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Go to Download Page: https://www.jamkazam.com/downloads
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Go to Support Center: https://jamkazam.desk.com
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Go to Support Center: https://www.facebook.com/Jamkazam
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-- Team JamKazam
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@ -12,7 +12,7 @@
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<p>And if this knowledge base article does not get you fixed up, please visit our JamKazam support center at the link below, and post a request for assistance so that we can help you get up and running:
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</p>
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<p><a style="color: #ffcc00;" href="https://jamkazam.desk.com">https://jamkazam.desk.com</a>
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<p><a style="color: #ffcc00;" href="https://www.facebook.com/Jamkazam">https://www.facebook.com/Jamkazam</a>
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</p>
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<p>-- Team JamKazam
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@ -8,6 +8,6 @@ http://bit.ly/1i4Uul4
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And if this knowledge base article does not get you fixed up, please visit our JamKazam support center at the link below, and post a request for assistance so that we can help you get up and running:
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https://jamkazam.desk.com
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https://www.facebook.com/Jamkazam
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-- Team JamKazam
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@ -24,7 +24,7 @@ One of the best ways to connect and play with others is to invite your friends f
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If you are having audio quality problems or other issues when you get into a session, please click the link below to visit our support center, and check the knowledge base articles under the Troubleshooting header to find solutions. And if that doesn’t work, please post a request for assistance in the support center so that we can help you get up and running:
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</p>
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<p><a style="color: #ffcc00;" href="https://jamkazam.desk.com">https://jamkazam.desk.com</a>
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<p><a style="color: #ffcc00;" href="https://www.facebook.com/Jamkazam">https://www.facebook.com/Jamkazam</a>
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</p>
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<p>-- Team JamKazam
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@ -17,6 +17,6 @@ One of the best ways to connect and play with others is to invite your friends f
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Troubleshoot Session Problems
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If you are having audio quality problems or other issues when you get into a session, please click the link below to visit our support center, and check the knowledge base articles under the Troubleshooting header to find solutions. And if that doesn’t work, please post a request for assistance in the support center so that we can help you get up and running:
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https://jamkazam.desk.com
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https://www.facebook.com/Jamkazam
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-- Team JamKazam
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@ -20,7 +20,7 @@ One of the best ways to connect and play with others is to invite your friends f
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<p>If you have any trouble, please visit our support center at the link below any time to get help:
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</p>
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<p><a style="color: #ffcc00;" href="https://jamkazam.desk.com/">https://jamkazam.desk.com</a>
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<p><a style="color: #ffcc00;" href="https://www.facebook.com/Jamkazam/">https://www.facebook.com/Jamkazam</a>
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</p>
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<p>-- Team JamKazam
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@ -14,7 +14,7 @@ One of the best ways to connect and play with others is to invite your friends f
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If you have any trouble, please visit our support center at the link below any time to get help:
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https://jamkazam.desk.com
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https://www.facebook.com/Jamkazam
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-- Team JamKazam
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@ -9,7 +9,7 @@
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<p>If you have any trouble, please visit our support center at the link below any time to get help:
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</p>
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<p><a style="color: #ffcc00;" href="https://jamkazam.desk.com">https://jamkazam.desk.com</a>
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<p><a style="color: #ffcc00;" href="https://www.facebook.com/Jamkazam">https://www.facebook.com/Jamkazam</a>
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</p>
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<p>-- Team JamKazam
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@ -6,6 +6,6 @@ We noticed that you have not invited any of your friends to join you to play tog
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If you have any trouble, please visit our support center at the link below any time to get help:
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https://jamkazam.desk.com
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https://www.facebook.com/Jamkazam
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-- Team JamKazam
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@ -9,7 +9,7 @@
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<p>If you are having audio quality problems or other issues when you get into a session, please click the link below to visit our support center, and check the knowledge base articles under the Troubleshooting header to find solutions. And if that doesn’t work, please post a request for assistance in the support center so that we can help you get up and running:
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</p>
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<p><a style="color: #ffcc00;" href="https://jamkazam.desk.com">https://jamkazam.desk.com</a>
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<p><a style="color: #ffcc00;" href="https://www.facebook.com/Jamkazam">https://www.facebook.com/Jamkazam</a>
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</p>
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<p>We really want you to be successful and have fun with this new way of playing music with others, so please reach out and let us help you!
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@ -6,7 +6,7 @@ We noticed that you haven’t yet rated any of your JamKazam sessions as “good
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If you are having audio quality problems or other issues when you get into a session, please click the link below to visit our support center, and check the knowledge base articles under the Troubleshooting header to find solutions. And if that doesn’t work, please post a request for assistance in the support center so that we can help you get up and running:
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https://jamkazam.desk.com
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https://www.facebook.com/Jamkazam
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We really want you to be successful and have fun with this new way of playing music with others, so please reach out and let us help you!
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@ -12,26 +12,6 @@
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resources you can use to get the most out of JamKazam.
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</p>
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<p><b style="color: white;">Teach or Take Online Music Lessons</b><br/>
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Check out our <a href="https://jamkazam.desk.com/customer/en/portal/topics/926073-jamclass-online-music-lessons---for-students/articles" style="color:#fc0">user guide for students</a> or our <a href="https://jamkazam.desk.com/customer/en/portal/topics/926076-jamclass-online-music-lessons---for-teachers/articles" style="color:#fc0">user guide for teachers</a> to learn how you can take
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or teach online music lessons through our JamClass marketplace. Students can take lessons
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from the best teacher for you vs. the closest, test drive multiple teachers to see who you click
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with, avoid the time and hassle of travel to/from lessons, enjoy studio quality audio in online
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sessions, play live in sync with your teacher, and record lessons for later reference. Teachers
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can vastly increase your market of reachable students and let JamKazam bring students to you
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to help build your student base and income. Unlike Skype and similar apps, the JamKazam
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platform was built from the ground up for music, and it is the ideal technology for online music
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lessons.
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</p>
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<p><b style="color: white;">Learn & Play Along With Your Favorite Music</b><br/>
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JamTracks by JamKazam are the best way to play along with your favorite songs. JamTracks are
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@ -42,9 +22,7 @@
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yourself playing along with the rest of the band in audio or video, and more. Get your first
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JamTrack free to try one out! After that they are just $1.99/$2.99 each. <a href="https://jamkazam.desk.com/customer/en/portal/articles/2414618-playing-with-jamtracks" style="color:#fc0">Click here for more
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information</a> on how you can use JamTracks in your browser, in our free Mac or Windows
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JamTrack free to try one out! After that they are just $1.99/$2.99 each. You can use JamTracks in your browser, in our free Mac or Windows
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desktop app, or in our free iOS app.
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</p>
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@ -54,24 +32,18 @@
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with hiqh quality audio from different locations over the Internet. Great for band rehearsals,
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co-writing music, or just hopping into open jams with other musicians for fun. If you’re
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co-writing music, or just hopping into open jams with other musicians for fun.
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interested in playing with others online, check out our <a href="https://jamkazam.desk.com/customer/en/portal/topics/564807-gear-recommendations/articles" style="color:#fc0">gear recommendations</a>, instructions for
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<a href="https://jamkazam.desk.com/customer/en/portal/topics/930331-setting-up-your-gear-to-play-in-online-sessions/articles" style="color:#fc0">setting up your gear</a>, and help articles on how to <a href="https://jamkazam.desk.com/customer/en/portal/topics/935613-creating-sessions-checking-out-others-sessions/articles" style="color:#fc0">set up your own online sessions or find and
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join others’ sessions</a>, plus <a href="https://jamkazam.desk.com/customer/en/portal/topics/673198-key-features-to-use-in-online-sessions/articles" style="color:#fc0">key features to use while in online sessions</a>.
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Check out this <a href="https://www.youtube.com/watch?v=DBo--aj_P1w" style="color:#fc0">Getting Started YouTube Video</a> for help setting up
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</p>
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<p><b style="color: white;">And More...</b><br/>
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You can also <a href="https://jamkazam.desk.com/customer/en/portal/articles/2400859-making-money-with-the-affiliate-program" style="color:#fc0">generate income from our affiliate program</a> by sharing info about JamKazam with
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your friends and followers online. Connect and network with other musicians. And more. If you
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You can also connect and network with other musicians. If you
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run into trouble and need help, please reach out to us. We will be glad to do everything we can
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to answer your questions and get you the help you need. You can visit our <a href="https://jamkazam.desk.com/" style="color:#fc0">support portal</a> to
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to answer your questions and get you the help you need. You can visit our <a href="https://www.facebook.com/JamKazam" style="color:#fc0">Facebook page</a> to
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find knowledge base articles and post questions that have not already been answered. You can
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@ -21,7 +21,7 @@
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function handleHelp() {
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return "https://jamkazam.desk.com/customer/en/portal/articles/2400702-using-the-setup-wizard-%E2%80%93-step-3-%E2%80%93-configure-tracks"
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return "https://www.youtube.com/watch?v=SjMeMZpKNR4"
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}
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function handleNext() {
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var helpTimeout = null;
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function handleHelp() {
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return "https://jamkazam.desk.com/customer/en/portal/articles/2400826-using-the-setup-wizard-%E2%80%93-step-4-%E2%80%93-configure-voice-chat";
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return "https://www.youtube.com/watch?v=f7niycdWm7Y";
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}
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function newSession() {
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}
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function handleHelp() {
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return "https://jamkazam.desk.com/customer/en/portal/articles/2400827-using-the-setup-wizard-%E2%80%93-step-5-%E2%80%93-turn-off-direct-monitoring";
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return "https://www.youtube.com/watch?v=-nC-D3JBHnk";
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}
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function handleNext() {
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}
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function handleHelp() {
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return "https://jamkazam.desk.com/customer/portal/articles/1716139-what-to-do-if-you-cannot-pass-the-network-test"
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return "https://www.youtube.com/watch?v=rhAdCVuwhBc"
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//return "https://jamkazam.desk.com/customer/portal/articles/1599969-first-time-setup---step-6---test-your-network";
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}
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}
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function handleHelp() {
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return "https://jamkazam.desk.com/customer/en/portal/articles/2400685-using-the-setup-wizard-%E2%80%93-step-2-%E2%80%93-select-and-test-audio-gear"
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return "https://www.youtube.com/channel/UC38nc9MMZgExJAd7ca3rkUA/videos"
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}
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function handleNext() {
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var operatingSystem;
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function handleHelp() {
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return "https://jamkazam.desk.com/customer/en/portal/articles/2400684-using-the-setup-wizard-%E2%80%93-step-1-%E2%80%93-understanding-your-gear";
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return "https://www.youtube.com/watch?v=Z1GxCljtdCY";
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}
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function beforeShow() {
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logger.debug("gear_test: onInvalidAudioDevice")
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asynchronousInvalidDevice = true;
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$self.triggerHandler(GEAR_TEST_INVALIDATED_ASYNC);
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context.JK.Banner.showAlert('Invalid Audio Device', 'It appears this audio device is not currently connected. Attach the device to your computer and restart the application, or select a different device.<br/><br/>If you think your gear is connected and working:<br/><br/>Try a different sample rate<br/><br/>Your device is in use by another application, in which case this <a rel="external" href="https://jamkazam.desk.com/customer/portal/articles/1723489-jamkazam-thinks-your-gear-is-disconnected---windows-only">support article</a> can help.')
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context.JK.Banner.showAlert('Invalid Audio Device', 'It appears this audio device is not currently connected. Attach the device to your computer and restart the application, or select a different device.<br/><br/>If you think your gear is connected and working:<br/><br/>Try a different sample rate')
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}
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