diff --git a/web/app/assets/javascripts/networkTestHelper.js b/web/app/assets/javascripts/networkTestHelper.js
index 2c7437515..3d6c69688 100644
--- a/web/app/assets/javascripts/networkTestHelper.js
+++ b/web/app/assets/javascripts/networkTestHelper.js
@@ -175,14 +175,17 @@
 
     function renderStopTestAudio(score, text) {
       if(!score || score.length == 0) {
-        $scoredClientsAudio.html('?');
+        $scoredClientsAudio.html('0');
+
+        $inProgressText.text('The audio test did not pass. Video is not tested in this case.');
+
       }
       else {
         $scoredClientsAudio.html(score);
       }
 
       if(text && text.length > 0) {
-        $audioResultText.html(text).show();
+        $audioResultText.text(text);
       }
       $testResults.removeClass('testing');
       $testScoreAudio.removeClass('testing');
@@ -191,16 +194,23 @@
 
     function renderStopTestVideo(score, text) {
       logger.debug("renderStopTestVideo", score, text)
+
+      // don't show the audio result text until the test is over (it looks confusing otherwise).
+      if($audioResultText.text() && $audioResultText.text().length > 0) {
+        $audioResultText.show();
+      }
+
+      $inProgressText.text('Your router and Internet service will support:')
+
       if(!score || score.length == 0) {
         $scoredClientsVideo.html('?');
       }
       else {
 
-        $scoredClientsVideo.html('0')
-        $inProgressText.text('Your router and Internet service will support:')
-
         if(score < 2) {
+          $scoredClientsVideo.html('0')
           $videoResultText.html('No other players when in a video + audio session.').show();
+          $testScoreVideo.addClass('acceptable');
         }
         else {
           $scoredClientsVideo.html(score);
@@ -406,10 +416,15 @@
         testSummary.video_final = {reason: attempt.reason};
       }
 
+      // a score of '2' is a failure when we take error paths in this function.   Because we alway decrement the num_clients by 1 (and < 2 is considered failure). Also , we start the testing at 2.  so it's probably correct anyway
+      if (!testSummary.video_final.num_clients) {
+        testSummary.video_final.num_clients = 2;
+      }
+
       var reason = testSummary.video_final.reason;
       var success = false;
 
-      logger.debug("testFinishedVideo", testSmmary)
+      logger.debug("testFinishedVideo", testSummary)
 
       if (reason == "success") {
         renderStopTestVideo(attempt.num_clients, null)
@@ -426,11 +441,14 @@
         }
 
         context.jamClient.SetVideoNetworkTestScore(attempt.num_clients);
-        if (testSummary.video_final.num_clients >= 2) {
+        if (!testSummary.video_final.num_clients) {
+          $testScoreVideo.addClass('acceptable');
+        }
+        else if (testSummary.video_final.num_clients >= 2) {
           $testScoreVideo.addClass('good');
         }
         else {
-          $testScoreVideo.addClass('bad');
+          $testScoreVideo.addClass('acceptable');
         }
         success = true;
       }