diff --git a/web/app/assets/javascripts/support/react-components/SupportPage.js.jsx b/web/app/assets/javascripts/support/react-components/SupportPage.js.jsx
index 70554e015..5633b229e 100644
--- a/web/app/assets/javascripts/support/react-components/SupportPage.js.jsx
+++ b/web/app/assets/javascripts/support/react-components/SupportPage.js.jsx
@@ -7,9 +7,20 @@ window.SupportPage = React.createClass({
         var support_warning = null;
 
         if(gon.has_support) {
-            var src = `https://jamkazam.freshdesk.com/widgets/feedback_widget/new?&helpdesk_ticket[requester]=${encodeURIComponent(gon.email)}&widgetType=embedded&formTitle=JamKazam+Support&submitTitle=Send+Feedback&submitThanks=Thank+you+for+your+message.+We+will+use+our+best+efforts+to+reply+within+24+hours.`
+            var display = 'Unknown'
+            for (var plan in gon.global.subscription_codes) {
+                if ( gon.global.subscription_codes[plan].id == gon.plan_code ) {
+                    display = gon.global.subscription_codes[plan].name
+                }
+            }
 
-            support_space = <div className="buffer"><iframe title="Get Help Form" class="freshwidget-embedded-form" id="freshwidget-embedded-form" src={src} scrolling="no" height="700px" width="100%" frameBorder="0" >
+            // You just need to add '&disable[fieldName]=true' or '&disable[custom_field][fieldName]=true' depending on whether the field is default or custom.
+            
+            var src = `https://jamkazam.freshdesk.com/widgets/feedback_widget/new?&helpdesk_ticket[requester]=${encodeURIComponent(gon.email)}&disable[requester]=true&helpdesk_ticket[custom_field][cf_plan_1596882]=${encodeURIComponent(display)}&disable[custom_field][cf_plan_1596882]=true&widgetType=embedded&formTitle=JamKazam+Support&submitTitle=Send+Feedback&submitThanks=Thank+you+for+your+message.+We+will+use+our+best+efforts+to+reply+within+24+hours.`
+
+            // helpdesk_ticket_cf_plan_1596882
+
+            support_space = <div className="buffer"><iframe title="Get Help Form" class="freshwidget-embedded-form" id="freshwidget-embedded-form" src={src} scrolling="no" height="650px" width="100%" frameBorder="0" >
             </iframe></div>
         }
         else {
@@ -29,9 +40,9 @@ window.SupportPage = React.createClass({
                 {support_warning}
                 <div className="description">
                     The JamKazam help desk offers 1:1 help desk support only to our Gold and Platinum plan
-                    subscribers. <a href="https://jamkazam.freshdesk.com/support/solutions/articles/66000122535-what-are-jamkazam-s-free-vs-premium-features-"
-                       target="_blank">More information on subscription plans can be found here</a>.<br/><br/> If you are not a Gold or Platinum subscriber,
-                    we'd suggest that you look for help in our <a href="https://jamkazam.freshdesk.com/support/home" target="_blank">extensive knowledge base of
+                    subscribers. More information on subscription plans <a href="https://jamkazam.freshdesk.com/support/solutions/articles/66000122535-what-are-jamkazam-s-free-vs-premium-features-"
+                       target="_blank">can be found here</a>. If you are not a Gold or Platinum subscriber,
+                    we'd suggest that you look for help in our <a href="https://jamkazam.freshdesk.com/support/home" target="_blank"> extensive knowledge base of
                         help articles</a>,
                     or check out our <a href="https://forum.jamkazam.com/" target="_blank">user forum</a> to see if
                     other JamKazam users can help you.
diff --git a/web/app/assets/stylesheets/support/constants.scss b/web/app/assets/stylesheets/support/constants.scss
index 1d781463a..c93924284 100644
--- a/web/app/assets/stylesheets/support/constants.scss
+++ b/web/app/assets/stylesheets/support/constants.scss
@@ -11,7 +11,7 @@ $checkbox-label-width:14rem;
 $create-account-width:10rem;
 $start-promo-btn-width:13rem;
 $jamkazam-background:#323232;
-$jamkazam-background2:#2c2c2c;
+$jamkazam-background2:#323232;
 
 $copy-color-on-dark: #b9b9b9;
 $copy-color-on-white: #575757;
diff --git a/web/app/controllers/supports_controller.rb b/web/app/controllers/supports_controller.rb
index d1e83eed5..85df22675 100644
--- a/web/app/controllers/supports_controller.rb
+++ b/web/app/controllers/supports_controller.rb
@@ -9,6 +9,7 @@ class SupportsController < ApplicationController
     gon.has_support = current_user.has_support?
     gon.email = current_user.email
     gon.in_trial = !current_user.subscription_trial_ended?
+    gon.plan_code = current_user.subscription_plan_code
 
     @title = "Help Desk"
     @description = "The JamKazam help desk offers 1:1 help desk support only to our Gold and Platinum plan subscribers."